Shipping policy

SHIPPING POLICY

Order processing

Orders are processed and dispatched as soon as reasonably possible after payment has been confirmed. Processing times may vary during product launches, promotional periods and periods of high order volume.

Once your order has been dispatched, you will receive shipping confirmation and tracking information where tracking is available.

Shipping within Australia

KALVORIS currently ships to eligible addresses within Australia. Available shipping methods, costs and any applicable delivery estimates will be displayed at checkout before you complete your purchase.

Delivery times

Delivery estimates provided at checkout or by the shipping carrier are estimates only and may be affected by circumstances outside our reasonable control.

If you experience an issue with the delivery of your order, please contact us at corbin@kalvoris.com.au and we will assist where reasonably possible.

Incorrect shipping information

Customers are responsible for providing accurate and complete shipping information when placing an order. If you notice an error in your shipping details, contact us as soon as possible at corbin@kalvoris.com.au.

We cannot guarantee that shipping information can be changed after an order has been processed or dispatched.

Damaged, missing or incorrect orders

If your order arrives damaged, contains an incorrect product, or you believe an item is missing, please contact us as soon as reasonably possible with your order number and details of the issue. Photographs may be requested where appropriate so we can investigate and resolve the issue.

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

Contact

For shipping enquiries, contact:

KALVORIS
corbin@kalvoris.com.au